US 110V-EU 240V

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EU to US/Canada voltage conversion

Coffee machine/Built-in [ Coffee machine/drawer ]

A [Use 110V]

For 110V standard voltage, we provide desktop transformers

If use this solution, please note in the order: A

Induction Cooktop / Ventilation Cooktop

[ Use 240V ]

The induction cooker is connected by wire (not using socket)

12 AWG [12-gauge wire] or 10AWG [10-gauge wire]

Standard solution

Filter circulation range hood

[ Use 110V ]

110V standard voltage, we provide transformers for free
Filter circulation range hoods, use wires to connect directly, without using sockets.
Transformers can be fixed on walls and roofs.

Standard solution

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Delivery

Delivery & Shipping

We ship to the United States and Canada for free.
For shipping to other parts of the world, please contact us.
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[ Delivery ]
For home appliances, we need factory orders.

1. Small appliances
Such as coffee machines, accessories, consumables, about 10-20 days for delivery

2. Large appliances
Such as ovens, range hoods, washing machines, about 25-40 days for delivery

*Italian brands may take longer.

If it takes longer, we will send you an email to confirm whether you can wait.
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[ Shipping ]

We use FedEx, DHL Express, DHL Standard Express for shipping

1. Small appliances
Such as coffee machines, accessories, consumables are shipped by DHL Standard Express.

2. Large appliances
Such as built-in coffee machines, ovens, range hoods are shipped by FedEx, DHL Express.

DHL Standard Express, about 10-15 days for delivery.
FedEx and DHL Express, about 7-10 days for delivery.

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If you have other questions about shipping, please contact us
Fitz Shi
info@chuwen-shop.com

[ chuwen SHOP ]

Customs and Taxes

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Customs & Taxes

Customs Declaration

1.Declaration
The goods arrive at customs. FedEx/DHL will contact you by phone or email.
FedEx/DHL staff will assist you with customs declaration.

2. Documents
The recipient's ID, product page screenshot, order screenshot, and payment screenshot (PayPal/credit card/debit card)
These documents should be sent to FedEx/DHL via email.

3. Tax Payment
FedEx/DHL will send you a payment link via email.
You will need to pay for duties and state taxes.

4. Duty-free policy
United States: ≤ US$800, no customs duty and state tax.
Canada: ≤ CAD$20, no customs duty and state tax.

5. Private Purchase
Please do not purchase electrical appliances under a company name. Commercial declarations require a UL certification for the electrical appliance's safety, which may result in customs declaration failure and the item being returned.
Private recipients are not affected.

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